Privacy Policy
Effective Date: January 2nd, 2025
Soprano Pizza is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, mobile app, or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and delivery addresses, and payment details.
- Order Information: Details of your purchases, including food preferences and delivery instructions.
- Technical Information: IP address, browser type, device information, and cookies when you access our website or app.
2. How We Use Your Information
The information we collect is used for:
- Processing and fulfilling your orders.
- Communicating with you regarding your orders, promotions, and customer support inquiries.
- Improving our services, website, and app.
- Ensuring compliance with legal and regulatory requirements.
3. Allergy Disclaimer
At Soprano Pizza, we take great care in preparing our products. However, some menu items may contain or come into contact with allergens such as nuts, dairy, gluten, seafood, and other ingredients that could trigger allergic reactions.
- Customer Responsibility: It is the customer’s responsibility to inform us of any allergies or dietary restrictions when placing an order.
- No Guarantee: While we strive to accommodate specific requests, we cannot guarantee a completely allergen-free product due to shared preparation environments.
- Warning: By ordering from us, you acknowledge and accept this risk.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Delivery Partners: DoorDash, SkipTheDishes, and Uber Eats to process and deliver your orders.
- Payment Processors: To securely process transactions.
- Legal Authorities: When required by law or to protect our rights and safety.
5. Data Protection and Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
7. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
To exercise these rights, please contact us at [insert email address].
8. Third-Party Links
Our website or app may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Policy Updates
We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@sopranopizza.ca
- Phone: +1 780 570 3331
- Address: 800 Broadmoor Blvd #320, SHERWOOD PARK AB T8A 4Y6
Thank you for trusting Soprano Pizza!